Hallmarking & Aftercare

Hallmarking

All of our Silver and Gold pieces are hallmarked to industry standard guidelines and our diamond set pieces are from ethical sources. Articles do not have to be hallmarked if they weigh less than 1 gram for gold, 0.5 grams for platinum and 7.78 grams for silver. (And for earrings, this weight is for each earring) Articles are only exempt on weight as long as they are of the standard declared.

Caring For Your Jewellery

We advise that you do not wear your jewellery 24 hours a day, otherwise you will half  the life of it. We particularily recommend that you remove any jewellery items whilst you are in bed, as this is where it gets a lot of wear, as you move a lot whilst asleep. Before undertaking any household duties such as gardening, diy etc, It is also advisable to remove Jewellery, to avoid any long term damage. Porous gemstones such as Opal, Amber and Turquoise are heat sensitive and their appearance and colour can change with sudden changes in temperature so avoid situations where they will be subjected to heat such as like wearing them on a sun bed, washing the dishes or leaving them on a radiator.

When storing your jewellery, keep it separated as different elements can damage each other. When you are not wearing chains and necklets keep them fastened so they do not get tangled.

Cleaning:  It is a normal occurrence for silver jewellery to tarnish over time as the metal properties in silver react with sulphur in the air, heat and light.  Also many chemicals such as perfume and hairspray, cleaning products, chlorine etc. may cause your jewellery to tarnish more quickly or discolour it.

Light tarnish is easily removed by using warm soapy water (With the exception of Opal's and Emerald's) and brushing gently with a soft old toothbrush. Use a silver cloth (a soft cloth impregnated with silver dip). Never clean pearls with harsh detergents or put them in an ultrasonic cleaner. If the jewellery still requires cleaning you may require a specialized silver cleaning solution or professional cleaning.

When we refer to oxidised silver, the product is still 'solid silver' but it has been treated with chemicals to create a permanent dark grey or black patina on the surface.  Do not use silver dips or tarnish removers on oxidised silver as it may remove the patina. Completely oxidised (black) jewellery should not need cleaning, though if necessary use soapy water to remove any dirt.

ALL metals will scratch over time, nothing is scratch proof. Even the most durable, hard metals will scratch when rubbed against a hard surface, but these scratches can usually be polished & refinished by most Jewellers, dependant on the metal.